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Home > Common Errors > I encountered a "480 authentication required" error when trying to log on. What do I need to do?
I encountered a "480 authentication required" error when trying to log on. What do I need to do?
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This error means that the newsreader you are attempting to use is not configured with an authorized username and password combination. Please verify that your news client's configuration is using your correct Pure Usenet username/password combination when logging in and connecting to our servers.If you do not know your password, please reset it here.

 

For further assistance, please contact our Support Team.

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